Detective Agency Wilson Consultancy Investigations of London have commissioned Fiona Templeton a multi published freelance international investigative journalist to investigate unsettling rumours about the global internet dating business.
Fiona started her research last September (2014) by looking closely at www.Match.com .
 Below are 1500 + complaint regarding about Match.com alone

1,518 Complaints about Match.com             

signed up for Match on July 5th for a 6 months subscription that cost 129.00. Within a week I received a note cancelling my membership with no option for a refund. They only tell you to read their t & c s to figure out why they cancelled your membership. Writing or calling the Customer Service line is frustrating as they are basically telling you the only option is to hire an attorney to find out why they have taken your money. Anyone on Match can report another member and then you are kicked off. No refund, no explanation.

Helpful? Yes No Cathy of Ventura, CA on July 20, 2015 Satisfaction Rating Every time I specify a distance for my matches, it's ignored. 95% of the matches given to me are miles and states away. Never am I given local matches.

Helpful? Yes No Susan of Bakersfield, CA on July 19, 2015 Satisfaction Ratings
I signed up for six months. My friends talked me into it. So I see sometimes you go back and find your wink it disappears. I think if people do not want to renew it's up to us to call our credit card to stop the charge. I may opt out early. I have seen too many people I know so it makes me uncomfortable. Then there are these guys who say they are from LA working in Nigeria under these work contracts in Nigeria. Who knows if they are real or not. I chatted with two they sound almost alike? That is too weird. They always want to message by Yahoo Messenger and not text. Everyone texts. They tell you a bunch of romantic BS. I am not falling for that.

Helpful? Yes No Keith of Labelle, FL on July 19, 2015Satisfaction Rating have been on Match before even though I have met a few crackheads on there. I have also met some awesome woman but that was three years ago. Now all you get is winks and likes from young woman that are between 300-3000 miles away. Their phone numbers are in their username along with the word text which is against Match policy. But their system has not caught up with the b-s scammers that are on there to get money from older men. On top of it I had subscribed for 3 months at about 18.50 per month and the next day I looked at my bank record and they charged me 85.00. I had to call and they said it is non refundable but they would do me the favour of giving me 47.956 back for one month service. I think people like Dr Phil and Steve Harvey should stop endorsing them at once.

Helpful? Yes No George of Erie, PA on July 19, 2015Satisfaction RatingI had never tried online dating before a month or so ago. I tried to do a little research first and settled on two of them. eHarmony and Match.com. I paid $56.23 for three months of service with Match.com. About a month into the service, I became very suspicious of the site and cancelled my membership so it would not automatically renew after three months. Then on July 18th, I found out Match.com is involved with a class action lawsuit for misrepresenting itself, its services, and scamming people out of their money. So, now I am out the $56.23. I am not sure if getting my money back is possible at this point.

Helpful?YesNoJanet of Grosse Ile, MI on July 18, 2015Satisfaction RatingThis is really a joke!!! I clearly stated the age range of men I would be interested in and clearly indicated where I reside and my interest would be someone within 50 miles. Well, I'm receiving notices from men 20 years younger and 10 years older than I'm interested in. In addition, I'm hearing from men as far away as Hawaii!!! Really!!! I have contacted Match three times about this and have not received a word from them. I personally think the whole site is a scam for other numerous reasons as well… but why waste my time!!!

Helpful?YesNofran of Boones Mill, VA on July 18, 2015Satisfaction RatingI read these reviews too late. I signed up for the 6 months because my son told me it was time I dated. Well people messaging me telling me they are on secret missions in Syria and others that are purely fake. Then I get 14 winks and messages from people whose profiles disappear within minutes of me getting the email that I have a like. And the men on there are self-absorbed with many pictures of their half naked selves working out, or totally too old and unattractive to even be interested. Don't waste your money on Match because you won't find it here!! In two months I have emailed one guy and he sent the same email two weeks later like he forget he had contacted me. Loser site with fake profiles.

Helpful?YesNoJohn of Pierson, MI on July 18, 2015Satisfaction RatingThe woman and I starting texting immediately. She then wanted to switch conversation to another site (Skype). We were able to text thru Skype but she didn't have a microphone and connection thru video was poor. She then wanted me to wire her money to buy a new smart phone so we could talk. Her knowledge of the wire money sites (money gram, etc...) seemed very extensive. She was able to provide exactly the required information.

Helpful?YesNoSusan of Escondido, CA on July 17, 2015Satisfaction RatingTo all the former frustrated and confused Match customers: I wasn't going to post anything as I rarely do anything of this nature. I have to be pretty T'd off to show up in this fashion. After reading all the comments for well over an hour, it's clear I'm in the majority. This is in response to Austin in Mesa, AZ's message and to raise my voice against this company. In the end Match did me a favor, but to put them in their place, I will pursue this since I have the means to do so and then some. Do I have better things to do with my time, YES. But out of principle I need to do this for those that can't. I hope you will do the same.

I was also cancelled for no reason and the auto responder (canned message) made no sense to me. In fact, it was offensive! I wrote a very long response with no feedback. I wrote again, with no feedback. At first I thought my account was hacked or something. I'm a responsible, educated, stable woman that's well respected in my community and beyond. I have donated thousands of hours to needy causes and still do. I attend church and pay my bills on time. I'm even friendly with my ex-husband! I responded to all Match member messages with a polite communication.

I truly had no idea what could have been the issue. So I called yesterday and while the call center couldn't understand why this happened and assured me that my account would be re-activated, he then came back after putting me on hold and said that corporate would get back to me within 24 hours with a response. The bottom line is they did and they still won't give a reason, didn't re-activate the account. I have no doubt that the majority of individuals drop their complaints with Match beyond posting and calling a few times. That's what they are banking on. Like gym memberships. They are purchased and a good majority of the customers never use them.

I have waited a long time (after being a single mom and raising my son) to start dating again. It was also at the insistence of many friends that I was a terrific woman that deserved to find a great guy. So off I went and chose Match as my entry point. I will say I connected with a variety of men that seemed to be a good fit for me and were expecting to connect with me. Now I'm sure they think I just blew them off. It's a shame as this affects more than just me. It triggers a chain of events. In reality, Match doesn't seem to care about any of its members. Wouldn't you agree? Just another corporate giant that's out to line their pockets and laugh all the way to the bank!

In today's world where more and more consumers are voting with their dollar vs. their ballot one would think this company would sit up and take notice that in the end, they will feel the pinch. Maybe not now, not tomorrow, but I do believe in Karma! There is a wave of conscientiousness that is palatable these days. Companies like Starbucks, Whole Foods, Trader Joe's and so many more are being led by CEO's that go out of their way to serve the customer and community.

Just yesterday I had an incident with Capitol One. They were wonderful and actually gave me a $30.00 credit on my account to acknowledge my inconvenience. I didn't raise my voice, I didn't threaten or pitch a fit. I didn't even ask for anything. They offered! I simply was trying to get some info on my account and the customer service rep immediately got his supervisor on the phone when he couldn't address my issue. No excuses, just went to the source to serve the customer. Sprint also cleaned up their act after many years of poor customer service and is now stellar with the customers needs. I think the CEO of Match needs to take notice don't you. It all starts at the top and trickles down to create a climate in a company.

So, next steps for me are to pursue a few options that I have at my disposal. One is legal, one is investigative and the other is my own profession. As a media strategist that has worked with dating and relationship experts, as well as a competitor to Match for their PR needs, I can assure all others that have been dealt with so unfairly that I will be stirring up the pot to get them to at least feel a pinch. For me, I count myself lucky and will spend my money elsewhere. Where the customer is appreciated, problems are addressed and answers are given to reasonable questions.

Best of luck to all reading this and experiencing their own frustrations. If we ban together and raise our collective voice in a number of ways (i.e. Twitter, FB and the like) shift can happen. It won't happen with a class action suit, but by raising awareness. Besides, look at the fine print you signed off on. No class action suits allowed. Seriously, they anticipate it and create the back door in advance. Another giant can experience a wake up call while the average Joe feels heard and acknowledged. I don't think anyone wants anything more than what they are entitled to. Wouldn't you agree? Best of luck to all with their search to find a partner and not through Match.com. Hey, a former client just inked a deal with Steve Harvey. Steve Harvey just launched his own dating and relationship website. I think I should share this with them, don't you?

Helpful?YesNoPatty of Goldendale, WA on July 17, 2015Satisfaction RatingI joined Match.com about a month ago and am having similar problems as everyone else. For the first couple of weeks I was being contacted by a few people and was able to read their profiles. Now I get e-mail notifications that I have people winking at and liking me and I will immediately go to read their profile (have been doing this to see what is happening with this site all of a sudden). When I go to view the profile it is hidden. This has happened the last 15 of 18 times I have been contacted. I also just received a chat request from a guy that struck up a conversation. We had just started to talk and he left the conversation. Then he was back in a new conversation trying to give me his number to text him. Then he left and came back a third time and said hi. I responded hi and he was gone.

I think I have wasted my money on this site. It has been nothing but frustrating. Many of the matches are so far away that I'm really not interested. If I respond that to someone they say they are relocating to my state right away and want me to show them around. I chatted online with a woman from Match.com today and she was no help whatsoever but said she would pass on my suggestions. Don't see that happening. This looked like a well managed site to begin with but I am done with it for now I think.

Helpful?YesNoRebecca of Anacortes, WA on July 16, 2015Satisfaction RatingThe day after opening a one month subscription I cancelled "auto renewal" with Match. After having yet another very unsatisfying experience I was not going to renew. The auto renewal went through anyway and I was charged without my authorization. I want them to refund my second payment.

Helpful?YesNogreg of Jjjjj, FL on July 16, 2015Satisfaction RatingI signed up for 6 month guarantee where if you don't find a Match in that time, you get an additional 6 months for free. I noticed after the 6 months that I was charged full price again. When I finally got a hold of the representative, she said "you must notify Match a week before expiration of your intention to take advantage of the free 6 months". In other words, you have to affirmatively tell them you want the free subscription that you already signed up for and earned! I asked why anyone decide to pay full price for something they're already entitled to for free?! No answer. No refund. Complete scam.

Helpful?YesNoterrence b. of Chicago, IL on July 16, 2015Satisfaction RatingOh, yes, Virginia, there IS a Santa Claus clause. I just finished a three-way phone call between a match.com rep, the claims department of my favorite bank (it's one of the 'big three' and has a short name.. I love 'em) and myself. If you read the TOS (terms of service) agreement it clearly states in paragraph 4 that you may CANCEL your subscription any time but there are no no no refunds.

Well, maybe. The young lady we spoke to, my bank rep and I, let's call her "Dotty" from match.com, said "IF he (me, their customer) had called on the FIRST or SECOND DAY of their membership by calling (800) 926-2824(800) 926-2824 FREE or 1-800-326-51611-800-326-5161 FREE Monday - Friday: 8:00 AM - 5:00 PM CDT (hint: DON'T SIGN UP ON FRIDAY OR SATURDAY.)... WE WOULD HAVE MADE AN EXCEPTION FOR (HIM)."

Unquote. It's recorded, the bank has it on (digital?) tape so it's verifiable. So there ya go. Call within TWO DAYS of signing up and it sorta kinda looks like they'll give you your money back. Well, that's what "Dotty" said, anyway. I rather doubt anyone's ever heard of this. It's a BUYER'S REMORSE contingency, it seems. But only-within-that timeframe.

Sorry this wasn't posted somewhere (anywhere) sooner, I do the best I can. Please re-post this info on as many sites as possible. Thanks, and caveat emptor is the rule of the day. That's Latin for "if it looks too good to be true, you can bet your bippy it is, so STOP and THINK before you subscribe to ANYTHING online." Take care, and please post if this works for you. Or doesn't. - MatchCritic

Helpful?YesNoR of Hamilton, ON on July 16, 2015Satisfaction RatingJoined Match.com approx. 2 years ago, due to its ostensibly enormous popularity. Cancelled but then renewed my membership numerous times during the past 2 years. Am a late 30's Caucasian female, exceptionally attractive (Yes, for real!), look younger than my chronological age, very long red hair, am fit, healthy, intelligent, divorced, full-time employed, hard-working, own my home and my car. Have many pastimes and interests. Independent & self-made. No kids, no drugs, smoking, drinking, gambling, and never had any criminal charges or bankruptcies. Never been committed under the Mental Health Act, either. Therefore, definitely NOT a loser and certainly a better dating prospect than most. All my photos are very good and are an accurate depiction of my appearance, plus have received many "likes".

Admittedly, I am rather selective regarding whom I wish to invest my time and energy into meeting. Being of high quality myself, it is fair to require the same in return. Time and again, this has been the pattern for me on Match.com: Will find males' profiles who appear to meet my standards, and who seem to be promising prospects. Send them notice of my interest in them. Rarely is there any response received. When there actually 'is', things seem to be going well and then, boom: The prospects' profiles are suddenly hidden and/or all communication comes to a screeching, unexplained halt. This has happened many, many times. Hard to understand, because I have nothing sinister to hide. The pattern on Match.com suggests that the profiles were fake. Only had two actual in-person dates within the past few years via Match.com, and they were both duds.

The males who eagerly initiated contact with me (whom I haven't already contacted) were virtually always UGLY, obese, unemployed or barely employed, short, bald, too old, post no photos, are outside of my own race (I will ONLY date Caucasian men), are just after sex, or have zero in common with me. All my preferences and requirements are made abundantly clear in my profile. So all this time, I've been forking out money to hear only from totally undesirable, ugly, dirt-poor, horny old losers, or from fake profiles. The men (dozens of them!) who seem so promising whom I initiate contact with virtually never respond to me, or when they do their profiles are always suddenly hidden and there's no further contact.

Whenever I cancelled my membership, oh, that's when all sorts of winks & messages are received. So I got lured back to renew my membership in order to find out who sent the communications. Yep, you guessed it! Just a bunch of canned nonsense from more ugly, fat losers or fake profiles (responses from more than 400km away, from dubious-sounding males). I've given Match.com more than ample opportunity (2 years!!!), and it's not as though 'I' am the least bit undesirable or that 'I' haven't put forth ample effort. That said, I refuse to compromise my standards and would much prefer to be alone than stuck with the wrong person. The pathology over the course of 2 years clearly suggests that Match.com is using quite a few bogus, money-grabbing tactics. It's best not to bother joining.

Helpful?YesNoAngela of White Bear Lake, MN on July 16, 2015Satisfaction RatingI signed up with match.com on July 14th. There was no info on their website that said you could not communicate with non subscribers or if there was a way to tell who is a subscriber and who isn't... so you are pretty much just putting your face and info out for everyone to see but no one you're interested in will know unless YOU pay another $9.99/mo. to allow THEM to reply. Furthermore, all of my "daily matches" were not at all my preferences. I called customer service the next day July 15th to request a refund only to be told because I sent 1 message, they could not refund my money. Match.com is a joke! They took my money for absolutely nothing!! DO NOT USE MATCH.COM.

Helpful?YesNoKeith of Rochester, NY on July 15, 2015Satisfaction RatingMatch is FULL of fake and outdated profiles. You are constantly badgered by phone sex companies, and fake profiles of woman from outside the country searching for an American husband. Many many profiles of woman that either don't exist at all Or haven't signed into their accts in months or years... if ever! They also don't seem to have a grip on their terms of service. I've had pictures that were perfectly mundane shots of me doing nothing special, fully clothed in normal clothing with nothing remotely odd going on... kicked back as a violation of TOS.

The last straw happened moments ago. My account was suspended without listing a cause. I've never posted a risque photo, or spoken impolitely with anyone. My acct was active for more than 6 weeks during which time I never violated any policy... their's or mine. Now they claim they can terminate your acct at their discretion... without disclosing a reason, or issuing a refund!!!! When I called, nobody could give me an answer as to why this occurred. I was told I'd receive an email after 24 hrs! Really??? An email??? After 24 hrs??? Do yourself a favor and STAY AWAY FROM MATCH.COM!!! They're as shady as their FAKE clientele!

Helpful?YesNoJames of Santa Monica, CA on July 15, 2015Satisfaction RatingI have used match on and off throughout the years and it was OK. With any online dating site you need to put in some effort in searching out potential matches, carrying on email conversations, etc. but I did meet a few people on the site. I returned to the site recently (7/2015) and was inundated with chat requests from fake accounts, likes, and being favorited from many hidden profiles with most of them from out of state. The fake chats are especially annoying and usually follows the same pattern. A member whose profile you cannot view or has one picture wants to chat with you. After some small talk they want to go off site and ask for your email address or cell number. I had one "member", after I refused to give out my offsite info, offer to send me some links so I could view their pictures.

The link they sent me (through chat) was for some other domain and they said I needed to enter my match credentials in order to view their pictures. I asked them why I needed to do that and they said that match had given them the links! It was clearly a phishing scheme to get my match account info and take over the account. I don't know why match has allowed their site to deteriorate to this point but at this rate they are going to have less and less real members because the user experience is so bad. I'll probably see if I can make some connections with some real members but I won't have anything to do with them after my subscription ends. They should be doing more to make finding real people easier and safer. Instead the site is sinking into a scammer free for all.

Helpful?YesNoTanya of Watertown, SD on July 15, 2015Satisfaction RatingI wasn't even on the site for 12 hours & they would not give me my money back. They charged me for 6 months in which I thought they were only going to charge me monthly. & this site is a joke. They prey on single, lonely people to pay their own bills. Do not join. It's a waste of time & money.

Helpful?YesNoRhys of Huntington Beach, CA on July 15, 2015Satisfaction RatingMatch has made it impossible to resolve a complaint by speaking to an actual person. They have devised a system that does not allow anyone computer access to this company. All attempts to contact "Customer Care" are useless unless your complaint is trivial and you are satisfied with a boiler plate response. I finally wrote a letter and sent it "return request receipt", otherwise I don't think I would have heard back. I attached an email I had tried to send to their Customer Complaint email address that did not reach the destination that they provide. The "matches" that they did provide me were the same again and again and without merit. Match.com has developed an ineffectual, slick system designed to capture customer cash while providing very poor service and no way to resolve issues.

Helpful?YesNoRobyn of New York, NY on July 15, 2015Satisfaction RatingMatch.com uses deceptive practices to trick people into an automatic renewal. When you call to ask the charges to be reversed, they refuse even if it's the same day as the charge, citing their policy. It's 2015...no one does stuff like this anymore, which is why they are no longer a popular site. Avoid them.

Helpful?YesNoJeff of Garden City , SC on July 13, 2015Satisfaction RatingThey surreptitiously monitor your emails and have people sending you inquiries. Many people also using fake bogus pictures of someone else, often attractive women operating scams themselves. Match is a total hoax, their advertising does not reflect the truth that many of their subscribers have dropped out and are totally inactive. Even after subscription expired but they keep running profiles and make false claims about the #s of subscribers. Their small print is nothing more than a trap. Don't give them any of your money. Cancel if you have and tell them why and the credit card company.

Helpful?YesNoDarla of Stillwater, MN on July 13, 2015Satisfaction RatingI joined Match, it was so-so. Many hidden profiles & always the same guys, but I paid for 3 months so gave it a chance. When both my parents became ill, I knew my subscription was almost up, so I followed their cancellation instructions completely, even answering when they asked me why I was leaving. I did that one week before my last day of my subscription and on my last day to make sure I was taken off Match. A week later I saw they had automatically renewed my subscription and charged my account. I had difficulty reaching any of their employees that spoke English well. They didn't say anything other than a prepared script they were trained to say.

I was then sent to the de-escalation department (that should tell you something right there). Obviously I'm not the only unhappy customer. They were also of no help even though she admitted that she could see I had cancelled some of their services. As far as I knew, I only had one service, but they make it next to impossible to know that. They refused to refund my money and were less than customer oriented.

WARNING: READ ALL THE FINE PRINT. THEY PURPOSELY TRY TO MAKE LOOPHOLES FOR YOU TO NOT BE ABLE TO CANCEL! This company is based in Costa Rica, have no email address unless you're a member and evidently their employees don't know the company's managers, CEO, Owner or even how to get a hold of the corporate, although I find this unlikely. Match.com is all about getting your money by getting you trapped in a subscription. Much like health clubs & phone companies!

Helpful?YesNosharon of Newport News, VA on July 12, 2015Satisfaction RatingLadies, don't waste your money unless you are a 24 year old bikini model. Match basically charges you for hosting your picture. Men don't pay any attention to Match.com's so called "matches", if they don't think you are hot you will get no attention. I am 43 and have only received attention from men WAY older than me and people who are not real. I am not a goddess, but don't require a bag over my head either. I thought more exposure would lead to better men than in real life, but I was wrong.

Helpful?YesNoMark of Sacramento, CA on July 11, 2015Satisfaction RatingThe site is difficult to use, full of blinking lights and cheap distractions, misleading signage, bogus responses and endless ads. Sorry I signed up. A complete waste of time, other than the lesson I learned about the Match.com shakedown.

Helpful?YesNoKevin of Edgewood, MD on July 10, 2015Satisfaction RatingYour company sucks. I was enrolled for 2 hours and didn't like the site. And requested a refund. And was denied. I can't believe that you refuse to refund someone in such a short time. It's not like I was on for days, then decided to ask for a refund. I am posting this throughout the Internet. As it seems unfair to pretend to offer a refund option. And then deny the possibility of a refund. If you wish to correct this, reply today. Or I will continue to press the issue throughout any site which offers a review for your company!

Helpful?YesNoStacy of Brooklyn, NY on July 10, 2015Satisfaction RatingThey auto renewed off a canceled credit card and then informed it that it was just "TOO" Bad. I told them it was **. She told me to stop being threatening. AFTER they told me they were allowed to rip me off. None of the matches were good, mostly men 20-30 years older, or men who I would normally run away from if I saw them in public. The woman said that my dissatisfaction came from not trying hard enough!

Helpful?YesNoJonathan of Yardley, PA on July 10, 2015Satisfaction RatingTom of Morgantown summed it up perfectly. The experience I been having is similar to a lot of people here. I been trying to connect since I started my account last week. I believe some of the accounts are active but quite a few of them are asking you to email a GMAIL account for erroneous reasons. I recorded a few with the same image and different names. I chalk these up to scammers and prostitutes. I am normally reserved but since I found I am likely talking to a wall I been sending out many emails and chat requests. All are still silent. The last wink I got was from a woman seeking a woman. I'm a dude and not planning to go all "Bruce Jenner". It is likely their strategy is not to allow contact with anyone until the end of your cycle and then match you with some psycho. This way you feel the website helped but you made the wrong choice. You are likely to renew and try again. My Paypal account has been notified.

I will not be doing anymore business with them and not to participate. I will continue my endeavor to seek a lovely lady and repost if I find one with a heart beat. I truly do feel for some of these ladies, they put their heart out there just to be ignored. I have an active account until September I may as well have fun with it. I am curious to see if they actually are blocking members. So if you wish to test my account is **. I am not advertising but not willing to buy another account to test my theory. Use the KeyWord "ConsumerAffairs Test" so I know where you are coming from. If you want dialog that's fine too. Cheers and good luck to all the other souls in this forum.

Helpful?YesNoJane of Stafford , Other on July 9, 2015Satisfaction RatingI have twice auto renewed subscriptions on Match.com without wanting to. In January, I by mistake hit auto renew. This time I had deleted app and downloaded new app to delete my profile only to find it was auto renewed without my knowledge. I immediately contacted match.com to no avail. I will take this further to ombudsman as this is equivalent to fraud. Totally unacceptable.

Helpful?YesNoMelissa of Schaumburg, IL on July 9, 2015Satisfaction RatingI signed up thinking it was a reasonable fee of $18/month. Manageable money wise seemed like a great option at the time. I agreed to payment through paypal as a monthly subscription. The way they categorize it advertising is misleading. While it says $18.99 a month it does NOT indicate you are going to be charged the year UP FRONT. I would have never agreed to this nor do I have $238 laying around for a dating site. I do not remember seeing the $238 until it was confirmed through paypal.

I immediately called the merchant indicating the error to which I received a snotty "sorry no refunds" and “I'm sorry about your situation." Really? I could see if I was on the site trying to find a match and then found someone called after 30 days and wanted to cancel but I called immediately! I don't even have $238 in my account to cover this charge. I immediately disputed through paypal since the merchant even after speaking to a supervisor indicated no refunds would be given. This was an honest mistake. I even went back and looked at their advertising. They advertise "free" membership yet you get nothing with that. I really just wanted to try it for 30 days but that wasn't an option. Wow. I'm still sitting here wondering what just happened.

Helpful?YesNoBonnie of Cincinnati, OH on July 9, 2015Satisfaction RatingI've only been on this site for a few days and I can't believe the response I got to my profile. Yesterday I was chatting with a man from Los Angeles (or so he said) and also said if he met the right woman, he would relocate. I live in Ohio so I found that odd. Then he asked if I had a Yahoo account so we could talk more because he said Match.com IM was too distracting. I told him I did not, even though I did, but as far as I'm concerned we just met and I wasn't giving out that info. And so he asked for my cell phone # and I said no way and got off the site.

Later I noticed he was not on there anymore and today I had a similar experience, but I did give him my cell # so he could text me. He said he was from Bagdad, KY and his name was Joel and he sounded real interesting. He got off IM on Match.com and I didn't hear from him again for 2 hours. His profile was also taken off of Match.com. Then I got a text on my phone saying, "hi remember me?" I said, "the army guy." He said yes and what was I doing, but he said his name was Edmond **. I said, "I thought you said it was Joel?" He tried to change subject then no more text. I want my money back. This is first time I ever got involved with online dating because I've always been afraid of them - now I know why. Can you help me?

Helpful?YesNoNext pageExpert ReviewMark BrooksOnline Dating & Matchmaking Contributing EditorHarvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs OnlinePersonalsWatch.com. He prides himself on being a New Media Futurist and can be reached at LinkedIn.   More about Mark→